---
title: Troubleshooting | captivr Help Center (en)
description: Troubleshooting
---

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# Troubleshooting

- [Watermark still visible after purchase?](https://www.support.captivr.de/en/helpcenter/wasserzeichen-nach-dem-kauf-immer-noch-sichtbar)
- [I can't download my video](https://www.support.captivr.de/en/helpcenter/ich-kann-mein-video-nicht-downloaden)

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